Return Policy

Hardware is only returnable if defective unless specifically approved in writing prior to your order being placed.

When receiving hardware ANY box damaged, no matter how small, MUST be noted when signing for the delivery.  Failure to do so removes the carrier and S4SUSA from all liability for any damaged products. For concealed damage, S4SUSA must be notified within 5 days after receiving the product.

S4SUSA offers free 1:1 webinars on ALL LocknCharge solutions and select Copernicus Tech Tub solutions. We take time to review the products in as much detail as you wish. During your free webinar, we can explore your needs and determine if you are eligible for a free evaluation unit.  

Adobe software is generally returnable within 30 days of order, exceptions to this would be noted on the "product details" tab of the specific product page.

We are here to ensure you purchase the perfect solution first time around, call 1 800 663 0001 before placing an order, we can review your order in detail at your convenience.